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Terms & Conditions

1. Acceptance of Terms

By accessing and using Hanken-Wolfe Imports Co., Inc. (the "Company")’s website, HankenImports.com (the "Website"), services, or products, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these terms, you must refrain from using our services.

2. Changes to Terms

The Company reserves the right to modify, update, or replace these Terms & Conditions at any time. Your continued use of the Website and services after changes have been posted constitutes acceptance of the revised terms.

3. Use of Services

You agree to use our services only for lawful purposes and in accordance with these Terms. You shall not:

  • Violate any applicable laws or regulations.
  • Engage in fraudulent, deceptive, or harmful activities.
  • Attempt to gain unauthorized access to our systems or data.

4. Account Registration

Certain services may require account registration. You agree to provide accurate, complete, and up-to-date information. You are responsible for maintaining the confidentiality of your account and for all activities that occur under it. The Company reserves the right to suspend or terminate accounts suspected of unauthorized activity or false information.

5. Orders and Payments

All purchases made through the Website are subject to availability and approval. The Company reserves the right to refuse or cancel any order at its discretion. Prices and payment terms are subject to change without notice. Payments must be made in accordance with the terms specified at checkout. The Company is not responsible for errors in pricing or product descriptions.

6. Shipping and Delivery

Shipping times and costs vary based on location and selected shipping method. The Company is not liable for delays caused by third-party carriers, customs processing, or unforeseen circumstances. Risk of loss transfers to the customer upon delivery.

7. Returns and Refunds

Products may be returned or exchanged in accordance with the Company’s Return Policy, which is available on the Website. Refund eligibility is subject to compliance with return requirements.

8. Intellectual Property

All content, trademarks, and intellectual property on the Website are owned by the Company or its licensors. You may not copy, distribute, or modify any content without prior written permission.

9. Limitation of Liability

The Company shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use our services, including but not limited to loss of data, loss of profits, or business interruption.

10. Termination

We reserve the right to suspend or terminate your access to our services at any time for any violation of these Terms & Conditions.

11. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of the State of Ohio, U.S.A. Any disputes shall be resolved in the courts of the State of Ohio, U.S.A.

12. Contact Information

For any questions regarding these Terms & Conditions, please contact us via email at [email protected] or by phone at 1-800-783-0852.